When your windshield is cracked, you want it fixed quickly. The good news is that modern auto glass service is fast -- most replacements happen within one to two days of accepting a quote, and the actual installation takes under an hour. Here is a detailed breakdown of each phase of the process.
Phase 1: Getting the Quote (Minutes to Hours)
This is where it starts. You submit your vehicle information online or call a shop. The turnaround depends on the company:
- Online instant quote: Under 2 minutes
- Online form with callback: 15 minutes to a few hours
- Phone quote: 5-15 minutes during the call
At Get A Windshield Quote, we respond within 15 minutes during business hours. If you submit after hours, you hear from us first thing the next morning.
Phase 2: Insurance Verification (0 to 24 Hours)
If you are paying cash, skip this step -- you go straight to scheduling. If you are using insurance, the auto glass company needs to verify your coverage and get claim approval. This typically takes:
- Electronic verification: 15 minutes to 2 hours
- Phone verification: 1 to 4 hours
- Complex cases: Up to 24 hours (rare)
A good auto glass company handles the entire insurance process for you. You do not need to call your insurance company. For more details on insurance claims, visit our insurance quote page.
Phase 3: Scheduling (Same Day to 3 Days)
Once the quote is accepted and insurance is verified (if applicable), scheduling depends on two factors: glass availability and the company's schedule.
Glass Availability
Common windshields (Honda Civic, Toyota Camry, Ford F-150) are stocked by most suppliers and available same-day or next-day. Less common windshields (luxury vehicles, newer models, specialty glass) may need to be ordered, which can take one to three business days. In rare cases with very new or unusual vehicles, glass may need to be shipped from out of state, adding three to five days.
Company Schedule
During busy seasons in Colorado (spring hail season, winter freeze-thaw cycles), schedules fill up faster. During slower periods, same-day appointments are often available.
| Vehicle Type | Typical Scheduling |
|---|---|
| Common sedan/SUV | Same day or next day |
| Popular truck (F-150, Silverado) | Same day or next day |
| Luxury vehicle (BMW, Mercedes) | 1-3 business days |
| Newer model (less than 1 year old) | 1-5 business days |
| Rare/specialty vehicle | 3-7 business days |
Phase 4: The Installation (30 to 90 Minutes)
The actual replacement is the fastest part of the whole process. Here is what happens:
- Preparation (10 min): The technician removes wipers, cowl cover, and any trim around the windshield.
- Removal (10-15 min): The old windshield is cut out using a special wire or blade tool. The old urethane adhesive is trimmed down.
- Priming (5 min): The pinch weld (the metal frame where the glass sits) and the new glass edge are primed for adhesion.
- Adhesive application (5 min): Fresh urethane is applied to the pinch weld in a continuous bead.
- Glass setting (5 min): The new windshield is carefully placed and aligned.
- Reassembly (10-15 min): Trim, wipers, and any sensors are reinstalled.
- ADAS calibration (15-30 min): If required, the forward camera is calibrated.
Total hands-on time: 45 to 90 minutes depending on vehicle complexity and whether calibration is needed.
Phase 5: Cure Time (1 Hour Minimum)
After installation, you need to wait for the adhesive to reach its Safe Drive-Away Time (SDAT). With modern fast-cure urethane, this is typically one hour. During this time:
- Do not drive the vehicle
- Do not close doors forcefully (the pressure change stresses the new seal)
- Leave one window slightly cracked to equalize pressure
- Do not run through a car wash for 24-48 hours
Complete Timeline Summary
| Phase | Best Case | Typical |
|---|---|---|
| Get quote | 2 minutes | 15 minutes |
| Insurance verification | 15 minutes | 2 hours |
| Schedule + wait for appointment | Same day | Next day |
| Installation | 45 minutes | 60 minutes |
| Cure time | 1 hour | 1 hour |
| Total | 3 hours | 1-2 days |
In the best case, you can go from cracked windshield to driving with a new one in a single morning. The typical case is next-day service with the whole process wrapped up in under two days.
Ready to get started? Get your free quote now and we will have you scheduled as fast as possible.